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PROTECTION OF PERSONAL DATA

Collection and purposes of data processing

Madame-joseph.com collects personal data when a user browses and uses the site through the use of cookies in accordance with current legislation.

Data collection takes place during:

  • creating the account when placing an order
  • writing reviews
  • placing products in the basket (functional cookies)
  • a request for information

In accordance with the General Data Protection Regulation (GDPR) in force since May 25, 2018, the data collected allows us to carry out the following processing: management of commercial relations, particularly during orders, requests for information, transactions , traffic studies via traffic analysis sites.

Right of access, modification and deletion

The customer obviously has the right to review and modify the information communicated when using the madame-joseph.com site. 
The “Informatics and Liberties” law of January 6, 1978 gives the customer a right of access, modification and opposition to the personal data that the customer communicates to us to process his order. Any request for modification can be made via the contact form.

Data retention period

madame-joseph.com keeps customer or prospect data for a period of five years from the end of the relationship. This period runs from either the last order or the last connection to the customer account. At the end of this period, the customer or prospect's data will be archived. 
On the other hand, data retained due to a legal obligation will be retained in accordance with the legal provisions in force.

Postal mail / telephone number

The customer's postal address and telephone number are necessary for the commercial relationship between madame-joseph.com and the customer. We inform you of the existence of the “Bloctel” telephone canvassing opposition list, on which you can register at https://conso.bloctel.fr/

SMS

madame-joseph.com may use the customer's mobile phone number for order management and may also use it for commercial prospecting purposes. The customer may object at any time via the link present on each text message.

Right to be forgotten

As a user of the madame-joseph.com site, you can request that all data concerning you be erased. To do this, a simple request by email or via the contact form is sufficient. You may, however, be asked to prove your identity in order to prevent a third party from intervening on your behalf.

Cookies

A cookie is a small text file placed on your computer when you visit a site or view an advertisement. Their particular purpose is to collect information relating to your browsing on the sites and to provide you with personalized services. Cookies on your computer are managed by your internet browser. Specific information on cookie management is accessible via the link “ Manage Cookies ".

Bank data

When you place an order on madame-joseph.com, no data is collected or stored. madame-joseph.com uses the services of the STRIPES platform to secure payments. T
hese platforms are strictly regulated as payment establishments and issuers of electronic money.